Return & Refund Policy

Except where explicitly required by applicable law, the following categories are strictly Final Sale and Non-Returnable once dispatched:

We package all fragile bottles, liquids, and confectioneries with extreme care. However, if your package suffers material transit damage, leaking, or breakage:

NJ Select Deals will review each damage claim individually. At its sole discretion and as appropriate based on the facts, NJ Select Deals may provide a replacement product, store credit, or a refund. Submitting a claim does not automatically guarantee a cash refund.

If you believe you received an incorrect item differing from your order confirmation:

• You must contact our customer support team within 48 hours of delivery.
• You must provide photographs of the received item showing the product name, barcode/UPC, and the shipping label.
• The incorrect item must remain completely unopened, unused, and in its original sealed factory packaging.
• If our fulfillment logs confirm an incorrect item was dispatched, NJ Select Deals may provide a replacement, store credit, or refund as appropriate.

If an item contains a verified manufacturing defect (such as a broken pump mechanism upon arrival), you must notify support promptly with clear photographic or video evidence documenting the defect and proof of purchase.

Defect claims are subject to verification. We do not automatically guarantee a cash refund. NJ Select Deals will determine the appropriate resolution based on the verified circumstances, including replacement, store credit, or refund, subject to applicable law.

To avoid fulfillment issues, customers are responsible for:

• Carefully reading product descriptions, specifications, net weights, and ingredients prior to ordering.
• Confirming correct sizes, quantities, scents, colors, or product variations before submitting checkout.
• Providing an accurate, complete, and deliverable shipping address (including apartment, suite, or building numbers).
• Promptly receiving and inspecting packages upon delivery.

Undeliverable or Refused Shipments: Packages returned to sender due to incorrect addresses provided by the customer, failed delivery attempts, refusal of delivery, or failure to collect from carrier hold locations do not qualify for an automatic refund. Reshipment fees or carrier return surcharges will apply.

Orders can only be cancelled prior to entering warehouse processing, fulfillment, packing, or dispatch. Because we strive to process and dispatch orders rapidly (orders placed before 2:00 PM EST frequently ship same-day), we cannot guarantee that a cancellation request can be processed in time.

Once an order has entered processing or has been assigned a carrier tracking number, it cannot be cancelled or intercepted simply because of a change of mind.

NJ Select Deals does not offer an unconditional 30-day money-back guarantee, nor does submitting an inquiry automatically guarantee a refund.

In the event that a refund is formally approved by NJ Select Deals after investigation, it will be credited to the original payment method used at the time of purchase. Please note that banks, credit card issuers, and payment processors typically take 3 to 7 business days to post the refund to your account statement. Original shipping charges are non-refundable.